How to Edit And Customize Your Squarespace Checkout Page
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When Sarah, a client of mine, reached out, she was struggling with cart abandonment issues for her Skincare brand.
Her product pages were beautiful, her website reflected her brand perfectly, and her traffic was solid.
This is Her Website: rosyscent.com
Yet,
customers weren’t completing their purchases.
“I don’t get it,” she said during our first call.
“They love the site, but the sales aren’t coming through.”
As I walked through her checkout process, the issue became clear. The checkout page, while functional, felt generic.
It didn’t instill the trust or seamless experience her customers needed to feel confident in completing their purchases.
We made a few strategic changes—adding clear trust signals, simplifying the process, and aligning the checkout experience with her brand.
Within weeks, Sarah saw a noticeable drop in cart abandonment and a sharp increase in conversions.
The lesson?
The checkout page might seem like a small detail, but it can have a massive impact on your sales.
Even with Squarespace’s limited customization options, there’s a lot you can do to elevate your checkout process and turn it into a conversion driver.
Quick Overview
How to Edit the Checkout Page on Squarespace:
- Log into your Squarespace account Go to Settings And Selling
- Click on Checkout
- Scroll Down The Page And click on Checkout page customization
- Adjust The Background Color, Site Logo, Title Color, Header Color, Header Border Color, Header Alignment, Button Color.
- And Save.
How to Edit the Checkout Page on Squarespace:
Here is More In-depth Guide on This Topic Step By Step:
Step 1: Access The Checkout Page Settings
Here’s how we got started:
Log In to Squarespace
Start by heading over to squarespace.com and logging into your account.Open Your Site Manager
From the dashboard, click on the website you want to work on. If you manage multiple sites, make sure you’re editing the right one!Navigate to the Selling Tab
Once you’re inside the Site Manager, look for the Selling tab in the Setting menu. This is where all your store-related settings live.Select the Checkout Option
Within the Selling section, click on Checkout to access the settings for your store’s checkout page.
Step 2: Customize the Checkout Page Appearance
To ensure your checkout page feels professional and consistent, update the following:
Customize the Squarespace Checkout Options Like Color, Logo Etc.
Background Color:
Choose a color that complements your overall site design. For a clean look, opt for a light neutral color or stick with white.
Test how the background color interacts with text for readability.
Learn More about Squarespace Pricing & Squarespace Personal VS Business Plan
Site Logo:
Ensure your logo is displayed prominently at the top of the page. A visible logo reassures customers they’re on the correct site.
Upload a high-resolution version of your logo if needed.
Title Color:
Edit the text color for titles on the page to match your brand’s palette.
Use bold, contrasting colors to make titles stand out while maintaining readability.
Header Color and Alignment:
Adjust the header background color to complement the rest of the page.
Experiment with header alignment (left, center, or right) to match your site’s layout.
Button Color:
Customize the button color to reflect your brand’s call-to-action design.
Use a vibrant color that stands out against the background and encourages clicks.
Step 3: Set Up Checkout Options
In Addition to visual customization, you can also configure various checkout options:
Email Signup:
Customize Email Signup For Squarespace Checkout Page
Enable a Newsletter signup option during checkout to capture customer emails for future marketing campaigns.
Store Policies:
Customize Store Policies For Squarespace Check Page
Add links to your store policies (e.g., return policy, privacy policy) that customers can access during checkout.
Custom Checkout Forms:
Enable Custom Form on Squarespace Checkout Page
You can add custom fields to the checkout form to collect additional information from customers, such as gift messages or delivery instructions.
Abandoned Cart Recovery:
Setup Automation for Abandoned Carts Recover
Enable abandoned cart recovery to send reminder emails to customers who leave items in their cart without completing the purchase.
Checkout On Your Own Domain:
Squarespace offers merchants a seamless checkout solution that allows customers to complete purchases directly on the business's custom domain.
This feature ensures a consistent, branded experience by replacing the default Squarespace checkout URL with a personalized link like:
https://yourdomain.com/checkout
Enhancing customer trust and website professionalism.
Step 5: Save Your Changes
After making all desired adjustments, be sure to click Save to apply your changes. A banner will display indicating that the checkout is disabled during edits, but customers can still purchase products while you style the page.
What you Can’t Do or Customize in Squarespace Checkout Page
While Squarespace provides several options for customizing the checkout page, there are limitations:
Limited Structural Changes: The layout and structure of the checkout page are fixed to ensure security and compliance with PCI-DSS standards.
No Custom Code: Squarespace does not allow custom HTML, CSS, or JavaScript modifications on the checkout page to maintain security.
Collection Item Links
Direct links to individual collection items cannot be edited
Standard URL structures remain fixed
Page Navigation Constraints
Links to pages within an index page cannot be customized
Predefined navigation pathways are maintained
Button and Text Restrictions
"Continue Shopping" button text is non-editable
Checkout button text remains standard
Default text in checkout fields cannot be changed
Conclusion
Effective checkout design is less about extensive modifications and more about understanding and leveraging the available features to create a seamless, trustworthy transaction experience.
